Our team of experts can work with your business to identify your specific requirements and design an IVR script that meets your needs. We understand the importance of providing a seamless customer experience, and our IVR sample scripts are designed to achieve this. Contact us today to learn more about our IVR sample scripts and how they can help improve your business’s customer experience.
Thank you for calling ………………………….. For English, please press 2
For Corporate, Travel Agent or Existing reservations press 1
To make a New Room Reservation press 2
For meetings, events or groups of 10 rooms or more press 3
For Restaurant Reservations press 4
For General enquires and to speak to a team member press 0
Thank you for calling Bright Health Care Group
To continue in English, Please Press 2
“For Appointments Press 1
To Connect our virtual assistant “ann” on Whatsapp? Press 2
For Other Services Press 3
Press start to repeat the menu. ”
This call will be recorded for quality and training purposes.
Thank you for calling Oriana Hospital. Your call is important to us. All our Call centre agents are currently busy attending to other customers, please hold the line and your call will be attended to shortly
Your call is important to us. Thank you for holding. Our call centre agents are still busy, please hold the line and your call will be attended to shortly
Welcome to Bright National Insurance contact centre, One of the leading insurance companies in UAE. for English please press 2
If the customer selected ‘2’
This call might be recorded for quality & training purposes.
If you know the extension of the person you wish to speak to, please dial it now or
“Welcome to Bright Customer Satisfaction Survey.
We would like to take a few moments of your time to obtain your valuable feedback regarding Bright Contact Center 800 00 00 SMS Service.
To continue please press 1
To end please press 2
Thank you for your valuable feedback. Have a nice day.
You have not selected an option, please select an option
You have selected an invalid option
“Considering your overall experience,How satisfied where you with the information and the links in the SMS you received?
Please rate on a scale of 5 to 1. Where 5 is extremely Satisfied and 1 is extremely dissatisf”
While speaking with the agent, how satisfied were you with the way they managed your inquiry? Please rate on a scale of 5 to 1. Where 5 is extremely Satisfied and 1 is extremely dissatisfied
Good Morning and Welcome to —— Insurance. To continue in Arabic, Press 1, Press 2 for English, and Press 3 for Hindi.
If you know the extension number of the person you want to talk to, Presss 9 followed by the extension number.
Dear Customer, Our Menu options have changed. Please listen carefully before you select.
“To purchase an insurance policy or talk to our Sales team – Press 1
To register a claim or claim related enquiries – Press 2
For Broker Support – Press 3
For Accounts enquiries – Press 4
For your Feedback, Complaints or Suggestions – Press 5
For Mobile App & Website Support – Press 6
To speak to one of our Customer Care Officers – Press 7”
“For information on Claims, Press 2
For COVID-19 hotline, Press 0”
“For Motor Insurance, Press 1
For Medical Insurance, Press 2
For General Insurance including Property, Engineering & Marine, Press 3
For Other Insurance Products, Press 4”
For Motor Claims, Press 1, For Medical Claims, Press 2, For life insurance including Workmen’s Claims, Press 3, For General Insurance Claims including Home, Engineering and Liability, Press 4
“For Dubai Brokers – Press 1
For Abu Dhabi Brokers – Press 2
For Ras Al Khaimah and Northern Emirates Brokers – Press 3”
“To repeat the menu again, Press * (Star)
To go back to the Main menu, Press # (Pound/Hash)”‘
Please hold while we transfer your call. This call maybe recorded for Quality Assurance and training Purpose. For more details visit us at www.–insurance.com
As part of our continued effort to improve Customer service, we would like to invite you to participate in a quick Survey at the end of this call. Press 1 for YES or 2 for NO
Please rate your Experience with –Insurance on a scale from 1 to 5. 5 being very satisfied and 1 being Not satisfied.
Thank you for participating. Your feedback is noted. You may now disconnect the call.
Thank you for calling — Insurance. Sorry, our offices are currently closed. Please call us back during office hours. We are open from Sunday to Thursday, 8am to 5pm. For more details visit us at www.—insurance.com
Thank you for calling —– Insurance. Sorry, our offices are currently closed. Please call us back during office hours. We are open from Sunday to Thursday, 8am to 5pm. For more details visit us at www.—-insurance.com
For professional voice samples please click hereDownlaod as PDF