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How to Record or Convert Audio Files for use on IVR System

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By Admin
April 11, 2023
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How to Record or Convert Audio Files for use on IVR System

Convert Audio Files Steps – Audacity

 

To convert an recorded audio file format, you can use a audio editing software that supports encoding. Here are the steps to convert an audio file to u-law format using the popular audio editing software Audacity:

 

Step-1

1- Open Audacity and import the audio file you want to convert by selecting “File” > “Import” > “Audio”.

Audio File Conversion

 

StepĀ  -2

Click on the track you just imported to select it.

Audio File Conversion Step-2

 

Step-3

Adjust Audio Hz Rate

Select Audio Hertz rate

 

Step-4

Select “File” > “Export” > “Export as wav”

Export as wav

Step-5

In the “Save as type” dropdown, select “Encoding”.

In the “Header” dropdown, select “WAV (Microsoft) “.
In the “Encoding” dropdown, select “U-Law”, A-law, PCM, 64bit etc..

In the "Save as type" dropdown, select "Encoding".

Step-6

Click “Save” and a new dialog box will appear.

Click "Save" and a new dialog box will appear.

In the new dialog box click “OK”.
Finally, choose the location where you want to save the new u-law audio file and click “Save”.

 

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